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DAVIDZ.COM RETURN POLICY



  • We guarantee your 100% satisfaction. If you are not happy with your purchase, we will be happy to accept a return or exchange.
  • DavidZ.com will accept returns of unworn, re-saleable, regular price merchandise for exchange or refund when received by us within fifteen (15) days of receiving date. All final sale items cannot be returned or refunded.
  • All items purchased with promotional or coupon codes are considered final sale items and are only eligible for store credit or exchange.
  • Shoes returned without the original packaging will incur an $8.00 fee.
  • All returns must be pre-authorized. An authorization code (RMA#) may be obtained on our website at http://davidzinc.stores.yahoo.net/requestrma.html
  • Please allow 1-2 business days for the RMA# number to be issued to you via e-mail.
  • Merchandise returned without pre-authorization will be refused. Please be advised that a restocking fee will be applied to refused shipments. The fee is $10 per pair plus the return shipping costs.
  • All returned shoes should be sent to:

    Davidz.com - Returns
    540 Broadway
    5th floor
    New York, NY 10012
    RMA#


  • The RMA# must be indicated on the outside of the shipped package.
  • Freight must be prepaid and the merchandise must be in its original packaging. No freight charges are refundable for any reason other than a shipping error on our part.
  • Our Customer Service department will acknowledge receipt of your return item via e-mail and will make every effort to ship your replacement item within one or two business days. For standard shipping you should receive your order within 5-10 business days.
  • Please note that you will be charged $7.00 for shipping of your replacement item.
  • Free shipping for orders over $150 is only applied if the item(s) is not returned. Shipping charges will be deducted from the refund if item(s) is returned.
  • Returns cannot be made in person and cannot be returned to any of David Z's stores.
  • Please do not send shoes back to the manufacturer unless instructed to do so.


  • Thank you for shopping at DavidZ.com.

     

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