| |
This site is hosted by Yahoo! Store. Yahoo! hosts the store pages, ordering
system, and order data. Yahoo! automatically collects order information but
may only use this information in the aggregate. If you accessed this store
through Yahoo! Shopping, Yahoo! also automatically collects information
about your shopping experience. Please see the
Yahoo! Privacy Policy for more
information about how Yahoo! uses this information.
DAVIDZ.COM RETURN POLICY
We guarantee your 100% satisfaction. If you are not happy
with your purchase, we will be happy to accept a return or exchange.
DavidZ.com will accept returns of unworn, re-saleable,
regular price merchandise for exchange or refund when received by us
within fifteen (15) days of receiving date. All final sale items cannot be returned or refunded.
All items purchased with promotional or coupon codes are considered final sale items and are only eligible for store credit or exchange.
Shoes returned without the original packaging will incur an $8.00 fee.
All returns must be pre-authorized. An authorization code (RMA#) may be obtained on our website at http://davidzinc.stores.yahoo.net/requestrma.html
Please allow 1-2 business days for the RMA# number to be issued to you via e-mail.
Merchandise returned without pre-authorization will be refused. Please be advised that a restocking fee will be applied to refused shipments. The fee is $10 per pair plus the return shipping costs.
All returned shoes should be sent to:
Davidz.com - Returns
540 Broadway
5th floor
New York, NY 10012
RMA#
The RMA# must be indicated on the outside of the shipped package.
Freight must be prepaid and the merchandise must be in its original packaging. No freight charges are refundable for any reason other than a shipping error on our part.
Our Customer Service department will acknowledge receipt of your return item via e-mail and will make every effort to ship your replacement item within one or two business days. For standard shipping you should receive your order within 5-10 business days.
Please note that you will be charged $7.00 for shipping of your replacement item.
Free shipping for orders over $150 is only applied if the item(s) is not returned. Shipping charges will be deducted from the refund if item(s) is returned.
Returns cannot be made in person and cannot be returned to any of David Z's stores.
Please do not send shoes back to the manufacturer unless instructed to do so.
Thank you for shopping at DavidZ.com.
|
|
|
|
|